Boiler repair, gas and oil, with the first hour priced

A boiler repair visit costs £85 for the first hour. If the fix takes longer or needs parts, you get a fixed price before any further work starts.

Choose your preferred window. We confirm your exact slot by phone.

Book a serviceFrom £85Including VAT
Engineer checking the pump and controls during a boiler service: Boiler repair, gas and oil, with the first hour priced

Boiler repair near you, priced the honest way

Nobody can give you an exact repair price over the phone without seeing the boiler, and anyone who does is guessing. What we can do is tell you exactly how the visit is charged.

The first hour on site is £85, including VAT. That covers finding the fault and, in many cases, fixing it. If the repair needs a part or more time, we give you a fixed price for the rest of the job before we carry on. You decide whether to go ahead.

What’s included in a repair visit

  • A Gas Safe registered engineer (To confirm: gasSafe) for gas and LPG, or an OFTEC registered technician (To confirm: oftec) for oil
  • Fault finding, including reading error codes and fault history
  • Safety checks on the boiler and flue
  • Up to one hour of labour on site
  • A fixed quote for any further work or parts, before it starts
  • A written record of what we found and what we did

Gas boilers: low pressure and pressure loss, no hot water on a combi, ignition failure, fan and pump faults, diverter valve faults, frozen condensate pipes, and error codes on Worcester Bosch, Vaillant, Ideal, Baxi and other makes.

Oil boilers: lockouts, failure to fire after running out of oil, smoke or a smell of oil, blocked filters and nozzles, photocell and electrode faults, and pump problems on Grant, Firebird, Warmflow, Worcester and Riello-burner systems.

  • Pressure. On a sealed system, the gauge should usually read between 1 and 1.5 bar when cold. If it is below 1, your boiler manual explains how to top it up.
  • Reset. Press reset once. For oil, if it does not fire, wait a few minutes and try once more, then stop: repeated resets can flood the combustion chamber.
  • Power and controls. Check the fused spur switch is on, the thermostat is calling for heat and the timer is set.
  • Frozen condensate pipe. In freezing weather, a gas boiler that gurgles and stops may have a frozen pipe outside. Pouring warm, not boiling, water over it often clears it.

If you smell gas, leave the property and call 0800 002 001. Do not touch switches or use flames.

  • Book a repair visit online or email [email protected]. Tell us the fuel, the make and what is happening, plus any error code on the display.
  • Get confirmation with the date, the time window and the first-hour price.
  • On the day, your engineer finds the fault and fixes it within the hour where they can, or gives you a fixed price for the rest.

You get a written record of the fault, the fix and any parts used. If the repair needs a part we do not carry, we tell you when it is due and book the return visit. If the boiler is unsafe and cannot be repaired on the day, we make it safe and explain what that means.

Blueprint Service Plan members get 15% off repair labour and 10% off parts, with first pick of repair slots on best endeavours. Repairs and breakdown visits are always charged separately. See boiler care plans for scheduled servicing and member rates.

Book online or email [email protected]. If your boiler has not been serviced in the last year, many faults are found and prevented at a boiler service.

A clear plan, from booking to record.

Three steps to a boiler serviced to its manufacturer’s spec, with nothing to chase.

  1. Choose your service

    Pick your fuel and see the fixed price before giving us your details.

  2. Agree your visit

    Choose the day and arrival window that suit you. We confirm your exact slot by phone.

  3. Get your service record

    The engineer follows the manufacturer’s checklist and emails your service record the same day.

Before we call round.

The details that make booking a little clearer.

Still stuck? Call.

Talk through your boiler, your service or your plan.

[email protected][email protected]Send us a message
How much should a boiler repair cost?
It depends on the fault and the part. With us the first hour on site is £85, which covers finding the fault and many simple fixes. Anything beyond that is quoted at a fixed price before we start.
Only if they are registered for the fuel. Gas boiler work must be done by a Gas Safe registered engineer, and oil boilers should be worked on by an OFTEC registered technician. Ask for the registration number before anyone starts.
If you smell gas, call the Northern Ireland Gas Emergency Service on 0800 002 001 straight away. For a boiler that has stopped, email us at [email protected] or book a repair visit online.
Yes. Our emergency call-out runs 24 hours a day, 7 days a week, including weekends. Email [email protected]. If you smell gas, call the Northern Ireland Gas Emergency Service on 0800 002 001 first. To confirm: emergency call-out price
A small leak is not usually an emergency, but water near electrics is a risk. Turn the boiler off at the switch, catch the drip, and book a visit. If water is coming through a ceiling, turn off the water at the stopcock.

Your boiler has a spec. We work to it.

Choose your service and a preferred arrival window. We confirm your exact slot by phone.