SSE no longer services boilers in NI. Here is a local plan that does.

If you had boiler care through SSE Airtricity, you need someone new to service your boiler. Book a one-off service from £79, or join a Blueprint plan from £72 a year, paid up front.

Choose your preferred window. We confirm your exact slot by phone.

Book a serviceFrom £79Including VAT
Engineer checking the pump and controls during a boiler service: SSE no longer services boilers in NI. Here is a local plan that does

What changed

SSE Airtricity no longer offers boiler care in Northern Ireland. To confirm: verify SSE exit wording and date If you were on one of its boiler care products, your annual service is no longer arranged for you, and you will need to choose someone else to do it.

Your energy supply is not affected. You can stay with your current supplier and have your boiler serviced by anyone who is properly registered.

You probably had an annual service, a reminder when it was due and someone to call when the boiler stopped. A good replacement should give you the same things:

  • A registered engineer: Gas Safe for gas and LPG, OFTEC for oil
  • A service done to the boiler maker’s checklist, with a written record
  • A clear price before anyone arrives
  • A reminder each year, so your warranty record stays unbroken
  • Clear terms on scheduled servicing and separately charged repairs

A one-off service. Gas is £79 and oil is £89, including VAT. Book online and see the price before you give any details.

A plan. The Blueprint Service Plan books your annual service for you: gas £72 or oil £82 a year paid up front, compared with £79 gas or £89 oil one-off. Members get 15% off repair labour, 10% off parts and first pick of repair slots on best endeavours. Repairs are always charged. See boiler care plans.

Gas work is done by a Gas Safe registered engineer (To confirm: gasSafe), and oil work by an OFTEC registered technician (To confirm: oftec).

What’s included in every service

  • Visual safety check of the boiler and flue
  • Cleaning and parts replacement to the manufacturer’s checklist
  • Flue gas analysis with a calibrated analyser
  • Safety devices and controls tested
  • On oil: new nozzle, filter work and a CD/11 record
  • Digital service record sent to you

If your last service was more than a year ago, book it now rather than waiting for the plan paperwork to settle. Your boiler’s warranty and safety both depend on the service happening every 12 months, and the gap is the bit that matters. October to January is the busiest time, so booking early gives you more choice of dates.

Hold on to your previous service records and any paperwork from your old boiler care plan. They show the boiler has been serviced every year, which matters for the warranty and if you sell the house. When we service your boiler, tell us when it was last done and we will note it on your record.

  • Choose a one-off service or a plan.
  • Tell us when your boiler was last serviced. If it was recent, we schedule your first plan service for when it is next due.
  • Get confirmation by email with your date or plan details.

You get a service record after every visit and a reminder before the next one. If you join a plan, you get your plan terms in writing. If something goes wrong between services, email [email protected] or book a repair online.

A clear plan, from booking to record.

Three steps to a boiler serviced to its manufacturer’s spec, with nothing to chase.

  1. Choose your service

    Pick your fuel and see the fixed price before giving us your details.

  2. Agree your visit

    Choose the day and arrival window that suit you. We confirm your exact slot by phone.

  3. Get your service record

    The engineer follows the manufacturer’s checklist and emails your service record the same day.

Before we call round.

The details that make booking a little clearer.

Still stuck? Call.

Talk through your boiler, your service or your plan.

[email protected][email protected]Send us a message
Has SSE stopped offering boiler services in Northern Ireland?
SSE Airtricity no longer offers its boiler care service to customers in Northern Ireland. To confirm: verify SSE exit wording and date Your gas or electricity supply is not affected by this; only the boiler care product has ended.
No. Your energy supply and your boiler service are separate. You can stay with any supplier and have your boiler serviced by us.
Your warranty depends on the boiler being serviced every year by a registered engineer. As long as the next service is done on time and recorded, your history carries on. Keep your previous service records.
Yes. The Service Plan includes oil servicing by an OFTEC registered technician for £82 a year, compared with £89 one-off. Repairs are charged at member rates.

Your boiler has a spec. We work to it.

Choose your service and a preferred arrival window. We confirm your exact slot by phone.